At Circle Taxi Cab, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to protect it. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal information when you use our services, book a ride, or contact us. This may include:
- Personal Identification Information: Name, email address, phone number, payment details.
- Location Data: Pickup and drop-off addresses, GPS data during your ride (if you consent).
- Medical Information: Health conditions, mobility needs (for medical transportation services).
- Child Information: Parent/guardian contact details and child’s information (for school transportation services).
2. How We Use Your Information
We use the information collected to:
- Provide, manage, and improve our transportation services.
- Process bookings and payments securely.
- Communicate with you regarding your bookings, including updates, confirmations, and notifications.
- Ensure safety, including verifying driver and passenger details for medical and school transport services.
- Respond to inquiries and provide customer support.
- Comply with legal obligations and resolve disputes.
3. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may disclose your information to:
- Service Providers: We may share information with trusted third-party service providers to assist with bookings, payments, or other services essential to providing our transportation solutions.
- Legal Authorities: If required by law, we may disclose personal information to comply with legal processes or requests from law enforcement.
4. Security of Your Information
We implement a variety of security measures to protect your personal information. This includes encryption for online transactions, secure servers, and restricted access to sensitive data. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience, analyze website usage, and provide personalized content. You can manage cookie preferences through your browser settings.
6. Data Retention
We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request a copy of your personal data.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request deletion of your personal data, subject to certain limitations.
- Opt-out: You can opt-out of marketing communications by following unsubscribe instructions.
8. Children’s Privacy
Circle Taxi Cab does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the “Effective Date” will be updated accordingly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
- Email: [contact@circletaxicab.com]
- Phone: [Your contact number]
- Address: [Your business address]